Amanda and I are attending a conference tomorrow and Friday, the Willow Creek Global Leadership Summit. It’s a yearly two-day event telecast LIVE in HD from Willow’s campus near Chicago every August to hundreds of locations in North America. This will be my third time attending and Amanda’s second. We’re excited to bring back the things we’ve learned and become better leaders in our community and make the experience of working with us even better!
I’m especially excited to hear Horst Schulz (CEO, Capella Hotel Group; Founding President, The Ritz-Carlton Group). Last year he laid out his hotel’s customer relations and service plan. Ultimately, it was a focus on making the experience of the customer the best it can be and connecting with them on a personal level. I loved it. On top of the John Maxwell and Patrick Lencioni will be speaking; always a treat.
We don’t go to photo conferences usually, because so many of the speakers are speaking to beginners or selling snake oil. This conference is different in it’s focus on the roots of leadership and relating to our clients and employees. It feels more like TED talks than the hype show of most conferences. We love that.
If any of you are also attending, I made a note-taking printable for Amanda and I’m happy to share it with you!Download the GLS 2016 - Notes Pages here